Just a few quick notes on some incidents that have happened recently...
#1) Killing electric to the burner... Recently, a dept responded to a puffback. The switch on the actual burner was shut off. What the homeowner beleived to be the secondary switch at the top of the stairs was also shut. Thermostat was cranked, and the burner "re-fired" again.
The "on-unit" switch had been disabled, the the actual "secondary" shut off switch was no where to be found (immediately). Upon further investigation, the "secondary" switch was located in a closet as not to "interfere" with the asthetics of the stairwell.
There are other types of various "switch locations" out there as well, including in ceilings/raters, behind "ceiling panels", etc. And a lot of people arent using the typical "red faceplates".
Killing electric at the panel is a good idea, but many homes are labeled incorrectly or not at all.
Many "Electric" thermostats have an "off" switch as well, but this should not be considered a fool-prrof shut-off method.
#2) Killing "fuel" to the burner (Gas or Oil)... Members need to be leary of "stripped" shutoffs. Some older systems have various types of shutoffs that may have been "stripped" over the years and thus no longer effective.
Homeowners (if possible) need to be made aware of what we did & why we did it. Many times, once we leave, and Mr Johnny Fix It husband gets home, he undoes what we do as the plumber wont get there for a while and the house is cold. They usually realize that thats a bad idea.
Anytime we are shutting gas to ANY appliance, National Grid should be notified. Its just another way to CYA. This can be done by the OIC by phone or via the dispatcher, but you're now documenting what you did, so if it gets "undone" by someone else, you're covered.
I'm sure there's plenty more goood thoughts/stories out there, so lets hear em!
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Thermostat w/off switch, do NOT trust as your only "shutoff"
Secondary switch at top of staircase
"Primary" switch on burner itself
"Ceiling" access panel
"Plastic" gas shutoff
Newer National Grid residential gas meter (make sure you shut the CORRECT one
